Customer Add-on Donation

Customer Add-on Donation

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The 2020 Holiday Giveback has begun! Each week, starting on November 7th, a member of our production team will choose their favorite Spinster Sisters product and their choice of charity will receive 10% of retail sales from that product for the entire week.

We’ve made it possible for you add your own donation amount to give to the nonprofit of the week if you feel moved to do so. When you select an add-on donation amount of $1, $3, or $5 your donation is given automatically to the causes below through ShoppingGives. Our website processes your donation by adding your chosen donation amount to your total purchase.

Thank you for helping us give back!

November 7-13:  Donations benefit the Golden Gate Canyon Fire Department

November 14-20: Donations benefit the Safe Shelter of St. Vrain Valley.

November 21-27: Donations benefit the Denver Rescue Mission

November 28-December 4: Donations benefit Foothills Animal Shelter.

December 5-11: Donations benefit Southwest Denver Coalition.

Only -92 items in stock!

Free shipping on orders over $75 $60Via standard delivery to the contiguous U.S. Threshold lowered until 12/31!

HOLIDAY 2020 SHIPPING

Extended returns for the holidays We are extending our 30 day return policy to accept returns of gifted items through 1/15/2021. Please see our "Returns / Exchanges" policy below for further details.

Shipping deadlines Orders that ship via free shipping or other standard methods may see shipping carrier delays this season. Please place gift orders earlier than usual. We highly recommend placing orders for Christmas, for example, by 12/11/2020 to be certain that your items will arrive in time. Shipping times are not guaranteed, but we promise to get your order out of our doors as fast as you can say lickety-split!

Local pickup in Golden, CO Local customers are encouraged to select pick up at checkout for last-minute gifts. Find more details under 'Local Pickup' below.

SHIPPING RATES

Shipping cost is based on total weight and volume of product purchased and is determined by the shipping carrier. Our free shipping threshold has been lowered to $60 until 12/31! Retail orders over $75 $60 that ship to the contiguous U.S. will ship for free by standard USPS shipping methods.

SHIPPING TIME

Our goal is to ship your order as quickly as possible. We ship orders from our Microsoapery in Golden, CO which is only open Monday through Friday. Retail orders are typically shipped within 1-5 days, but we do not guarantee a specific ship date. Turnaround is usually very fast, but when we run out of a product, we'll make it for you fresh! 

Wholesale orders ship in approximately 7-10 days depending on the size of the order. Please note that transit times for each shipping carrier may vary. Spinster Sisters Inc. is not responsible for any delay in delivery once your order has been picked up by a shipping carrier. If you have questions regarding availability or need your order by a specific date, please contact us at suds@spinstersistersco.com or by using our Contact page and we will do our best to get your order to you on time!

LOCAL PICKUP

Local pickup is now available with contactless curbside service during the Covid-19 pandemic. Select pick up at checkout to come get your order for free at 301 Commercial Rd. Suite G, Golden, CO 80401. We will email you when your order is ready. Call 1-844-SPINSTER ext. 3 when you arrive to get your order or to make an appointment to pick up your order at a specific time. The Microsoapery is open for pickups Mon-Fri from 8:30am - 5pm. 

ORDER STATUS

You will receive an email notification with tracking when your order has shipped. If you have questions regarding existing order status, you may log in to check the status of your order or contact us at suds@spinstersistersco.com.

RETURNS / EXCHANGES

We hope that you will be 100% satisfied with your purchase; however, if you need to make a return or exchange we are happy to help whenever feasible. Any items that have been opened cannot be returned. Spinster Sisters Co. does not cover the shipping costs to return items, and items must arrive in their original, unused condition. Please contact us for information to include with your return and return your unwanted items within 30 days of receiving your order. Custom items and sale items may not be returned or exchanged.

Gift Certificates are not returnable, and cannot be redeemed for cash.

SOMETHING'S WRONG!

If there is something wrong with your order, please reach out and we will make it right. If we believe that your items have a defect, we will send a replacement at no cost to you. We're a pretty nice bunch here, and we want you to love what you bought! Email suds@spinstersistersco.com or use our Contact Form to get in touch.