In accordance with our policy for transparency, we are making our Supplier Code of Conduct policy available to the public here. We make every effort to only work with third party vendors who comply with this policy and share our values on pursuing a positive social and environmental impact.
Supplier Code of Conduct Policy
Consciously choosing to do better: Better for people, better for the planet.
Spinster Sisters is committed to doing business with integrity, treating all people with dignity and respect, supporting our communities, and honoring the laws that govern our operations. We value all third party providers whose goods and services enable us to make our safe, gentle skin care products using the most sustainable packaging and operations possible to benefit our consumers, our employees, and the earth. We hold our providers to the same ethical standards to which we hold ourselves.
This Supplier Code of Conduct (“Code”) outlines our expectations for the workplace standards and business practices of our suppliers, contractors, consultants, agents, representatives, brokers, distributors, intermediaries and other third parties who provide us with goods and services, along with their parent entities, subsidiaries, subcontractors and supply chains (together, “third parties”). These principles decide whether we form or extend business relationships. If a third party has its own code of conduct with these principles, we may accept its commitment to comply with its own code and consider it in compliance with this one. Third parties are responsible for ensuring their employees, representatives, agents and subcontractors understand and comply with these principles.
The Purpose of this Code
These expectations do not replace or alter contract requirements, but may supplement them. If a contractual term is stricter than this Code, a third party must meet the stricter requirement.
A Global Reach
Spinster Sisters honors the laws and standards in the United States, including the U.S. Foreign Corrupt Practices Act and those that control international trade across borders. When we say “the law” or “laws” in this Code, we mean those that apply to our own and our third parties’ business. We expect third parties to comply with laws of their countries, but to refrain from corruption and bribery even if local law or custom allows them. Where local law does not conflict with or address these principles, we expect them to follow this Code.
Health, Safety and the Environment
Workplace Health and Safety
We expect third parties to promote safe and healthy work sites. They should provide everything needed to reduce the risk of accidents, injuries, and exposure, especially where there are hazardous materials. They must have well-established safety rules, preventative maintenance and protective equipment in compliance with the law.
Responsibility to the Earth
Third parties must comply with environmental laws, including those on hazardous materials, wastewater, solid waste and air emissions. We encourage third parties to reduce their impact on the environment and climate and to protect natural resources we all depend on, especially through reasonable efforts to reduce or eliminate waste of all types, including through source reduction, recycling, composting, and conserving water and energy.
Workplace, Labor, and Human Rights
Respect and Dignity
Third parties must keep workplaces free of harassment, sexual harassment, harsh treatment, intimidation, violence, corporal punishment, mental or physical coercion, verbal abuse, and discrimination.
Wages and Benefits
Third parties must obey laws on compensation, work hours and benefits.
Freedom of Association
Third parties must respect their employees’ right to join or not join any lawful association without fear of retaliation.
Employment Eligibility and Voluntary Labor
Spinster Sisters honors labor laws. We do not tolerate prohibited child labor, forced labor, or any form of coercion, physical punishment, or abuse of workers. We expect the same of third parties.
Third parties should only hire workers with a legal right to work, and they are responsible for verifying and documenting their work eligibility. Neither they nor their contractors should use misleading recruiting practices, hold workers’ identification documents, deny them access to such documents, charge fees for jobs, or provide housing below the host country’s housing and safety standards.
Third parties must follow laws on human rights, human trafficking, and slavery. Where applicable, they must also follow standards on procuring certain minerals from areas marked by armed conflict, widespread violence, or other factors linked with human rights violations.
Business Conduct and Ethics
Illegal Payments, Corruption, and Bribery
Third parties must refrain from all corruption. They must not agree to offer or accept gifts, entertainment or favors that are intended, or may appear intended, to obligate or inappropriately benefit either party. They must not commit embezzlement, fraud, extortion, bribery, or kickbacks. A third party must use every effort to know when it is dealing with a government official or anyone connected to a government official or entity. It must ensure any payment or promise of payment to them has a legitimate business purpose and complies with the law, this Code and, where applicable, other codes of conduct. Third parties must also follow tax laws and not participate, individually or by supporting others, in any form of fraud or evasion of tax and social security contributions.
General Contracting and Fiscal Integrity
When providing goods and services, third parties must meet contractual obligations. They must not do anything illegal on property that Spinster Sisters owns or leases. Representations to us must be accurate and truthful. They must not reference Spinster Sisters’ name or logo in any form of media messaging or advertisement without our advance permission. They must keep accurate records and adequate business controls.
Conflicts of Interest
Where permitted, third parties must disclose to their Spinster Sisters business contact any known conflict of interest, such as when one of their employees, or an employee’s family member or close friend, has a relationship with a Spinster Sisters employee who can make decisions that affect the third party’s business, or when a Spinster Sisters employee has any interest in the third party.
Securities and Insider Trading
Third parties who learn of any material non-public information while doing business with or for Spinster Sisters must not share it with others or use it for market trading.
Antitrust and Competition Laws
Third parties must avoid agreements or actions that evade competition laws. They may not offer our employees any confidential information about a Spinster Sisters competitor.
Gift-Giving and Political Contributions
Bribes to our employees are forbidden regardless of local custom, along with any gift, entertainment, or other favor that is inappropriate or whose value exceeds legally defined limits. Furthermore, third parties must not offer such gifts or favors to government officials – or make direct or indirect political contributions – on behalf of Spinster Sisters.
Intellectual Property and Data Privacy
Third parties may not disclose or use any of Spinster Sisters’ intellectual property rights, trade secrets, or confidential information unless we specifically authorized it. They must comply with intellectual property and data privacy laws and take reasonable precautions to protect personal data acquired while doing business with us – for example, from unauthorized access, destruction, changes, misuse, and disclosure.
To the extent appropriate to their size, third parties should have a reasonable grievance process for their employees to raise good-faith concerns about violations of this Code – or their own code, if acceptable – and of law, without fear of retaliation.
Accountability and Compliance
In accordance with the law, Spinster Sisters will hold third parties accountable for compliance with this Code or their own code, if acceptable to us. Third parties must notify their employees and supply chains of these expectations. We reserve the right to investigate any instance of a third party’s non-compliance with this Code, its own code, or the law. Non-compliance may be grounds to void or terminate our contractual obligations depending on circumstances and the law.
Review and Documentation
Suppliers shall retain documentation and records relating to the standards outlined in this code. Spinster Sisters reserves the right to request and review these records to ensure compliance with this code. We conduct annual reviews of our supply chain to maintain these standards. All documentation shall be made available to Spinster Sisters upon request.
When Spinster Sisters receives good-faith reports about potential violations of this Code, our company code of conduct, policies or law, we do not permit retaliation for such reports in accordance with applicable laws. We expect our third parties to encourage reports through their own grievance processes or, where local law allows, to Spinster Sisters. Make reports to Spinster Sisters’ General Manager’s office at email@example.com or by phone to 1-844-774-6783.