SHIPPING RATES
Shipping cost is based on total weight of product purchased and determined by the shipping carrier. Retail orders over $75 will ship for free by standard shipping methods.
SHIPPING TIME
Our goal is to ship your order as quickly as possible. Retail orders are typically shipped within 1-5 days, but we do not guarantee a specific ship date. Turnaround time for wholesale orders is approximately 7-10 days depending on the size of the order. Please note that transit times for each shipping carrier may vary. Spinster Sisters Inc. is not responsible for any delay in delivery once your order has been picked up by a shipping carrier. If you have questions regarding availability or need your order by a specific date, please contact us at suds@spinstersistersco.com or by using our Contact page and we will do our best to get your order to you on time!
ORDER STATUS
You will receive an email notification with tracking when your order has shipped. If you have questions regarding existing order status, you may log in to check the status of your order or contact us at suds@spinstersistersco.com.
RETURNS / EXCHANGES
We hope that you will be 100% satisfied with your purchase; however, if you need to make a return or exchange we are happy to help whenever feasible. Any items that have been opened cannot be returned. Spinster Sisters Inc. does not cover the shipping costs to return items, and items must arrive in their original, unused condition. Please contact us for information to include with your return and return your unwanted items within 30 days of receiving your order. Custom items and sale items may not be returned or exchanged.
Gift Certificates are not returnable, and cannot be redeemed for cash.
